When a Loved One Passes, Your Job is to Miss and Honor Them. Ours is to Take Care of Everything Else.
Compassionate support helping families navigate everything that comes after a loss.
What Happens After Your Loved One Passes Away?
After a loved one passes, families are suddenly faced with dozens of responsibilities: paperwork, notifications, accounts, and decisions while grieving.
You are left dealing with:
Paperwork, documentation & legal tasks
Financial and account notifications
Digital accounts & passwords
Subscriptions and services
Planning funeral services
Closing your loved ones affairs
Families shouldn’t have to figure this out alone.
Free Guide: What To Do in the First 72 Hours After a Loss.
Download our step-by-step guide to help you navigate the most important first steps
Your Solution
We Guide You Through Everything That Comes Next
After Loss Support
Funeral coordination, immediate guidance, and planning
Administrative Concierge
Paperwork, notifications, and account management
Digital Legacy Services
Organizing digital accounts and assets
Schedule a Call: We listen and understand your needs
Receive Your Personalized Plan: Clear, step-by-step guidance
We Handle The Details: So you can focus on your family
How it Works
Why families trust us?
✔ Compassion-first approach
✔ Bilingual support (English-Spanish)
✔ Organized systems, step-by-step support
✔ Trusted partner network
We’re Here to Help When You Need It Most
Our Services
After Loss Concierge Services: Guiding you through everything that comes next with care, clarity, and compassion.
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We provide compassionate, step-by-step support to help you navigate everything that comes after a loss. From immediate decisions to ongoing responsibilities, we bring clarity, organization, and peace of mind during a difficult time.
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We assist with planning and coordinating services, working alongside funeral homes and venues to ensure every detail is handled with care and intention.
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We help organize and guide you through essential documents, making complex processes easier to manage and less overwhelming.
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We provide clear direction on notifications and claims, helping you understand what needs to be done and when.
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We assist in identifying and managing accounts, ensuring services are properly updated, transferred, or closed.
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We help families navigate and organize digital lives, providing structure and clarity for accounts, access, and online presence.
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We create a clear inventory of online accounts so nothing is missed or left unmanaged.
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We guide you in creating a secure and accessible system for managing important login information.
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We help define roles and instructions so trusted individuals can manage digital responsibilities when needed.
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We assist with closing or memorializing online accounts, ensuring everything is handled with respect and care.
Meet our team
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Jenny Gianfrancesco
Founder and COO of After Passage Concierge and serves as Client Care Director. With over 25 years of experience in corporate business environments spanning operations, management, and marketing, she brings both expertise and heart to every family she supports. After Passage was born from her realization of how overwhelming it can be to manage a loved one’s affairs while grieving. Her mission is to give families peace of mind and the time they need to mourn, while she and her team thoughtfully take care of the details.
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Nick Gianfrancesco
VP of Sales ,Nick brings years of experience in sales and operations, along with a natural ability to connect with people in a genuine and supportive way. He understands that during difficult times, what families need most is someone who listens, responds with care, and helps simplify what feels overwhelming. Nick is committed to making each interaction feel personal, guiding families with compassion while helping ensure everything is handled smoothly and thoughtfully.
